Privacy policy

 

Privacy Policy

Effective Date: 29/06/2024

At Glide Monitors, we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information.

1. Information We Collect

Personal Information:
We may collect personal information such as your name, email address, mailing address, phone number, and payment information when you:

  • Make a purchase

  • Sign up for our newsletter

  • Contact our customer service

Non-Personal Information:
We may also collect non-personal information, such as browser type, operating system, and your interactions with our website, through the use of cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your orders and provide customer support

  • Send you updates, promotional materials, and newsletters (you can opt out at any time)

  • Improve our website, products, and services

Legal Basis for Processing (EU Residents):
For users in the European Union, we rely on one or more of the following lawful bases under the General Data Protection Regulation (GDPR) to process your personal data:

  • Your consent

  • The performance of a contract with you

  • Compliance with a legal obligation

  • Our legitimate interests, provided these do not override your rights and freedoms

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

  • To trusted third parties who assist us in operating our website, conducting our business, or servicing you, including platforms such as Shopify (our ecommerce platform), Meta (Facebook Ads), Google (Analytics/Ads), and email marketing providers, so long as those parties agree to keep this information confidential and comply with data protection laws

  • When required by law or to protect our rights, property, or safety

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

If we become aware of a data breach that affects your personal data, we will notify you and any relevant regulators as required by applicable laws.

5. Your Rights (EU and UK Residents)

You have the right to:

  • Access, correct, or delete your personal information

  • Object to or restrict the processing of your personal information

  • Withdraw your consent at any time

  • Receive a copy of your personal data in a structured, commonly used format (data portability)

  • Lodge a complaint with your local Data Protection Authority (DPA) if you believe your rights have been violated

To exercise these rights, please contact us at the information below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our site, analyze traffic, and for advertising purposes. This includes tools such as the Meta Pixel, Google Analytics, and email tracking.

For visitors in the European Union, you will be presented with a cookie consent banner allowing you to:

  • Accept or reject cookies for marketing, analytics, and personalization

  • Withdraw your consent at any time via a "Manage Cookies" link or browser settings

Non-essential cookies will only be used with your consent.

7. International Data Transfers

If you are located in the EU or UK, please be aware that your personal information may be transferred to and stored on servers outside of your country, including in the United States or Australia.

We take appropriate steps to ensure that such transfers comply with applicable data protection laws, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your data rights, please contact us at:

Email: support@glidemonitors.com
Mail: support@glidemonitors.com

Thank you for trusting Glide Monitors with your personal information.